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Shop Policies


Custom orders will ship 3-4 weeks after purchase date. Items will ship via USPS and will include tracking information.

Refunds and Exchanges

Custom orders will not be refunded after items have shipped.


Frequently Asked Questions:

Q: I don't have one perfect picture of everyone in their outfits. Can I still order?
A: Yes! Feel free to send as many pictures as you need. It is helpful to have a close up of each person's face, as well as a full-length photo so that I can make sure everyone's height looks accurate. Pictures of outfits can be online images or pictured on the person in the photos you have sent ~ whichever is easiest for you!

Q: Where should I send the pictures?
A: Please email pictures to paperandfox@gmail.com

Q: Can I see the portrait before you send it?
A: Yes! I will email you  a preview of the  the painted portrait.

Q: What is your current turnaround time?
A: Portraits will ship 3-4 weeks, unless otherwise noted.

Thanks for shopping at Paper and Fox! Please message me if you have any other questions!